Important Update: Extended Grooming Gap Fee & Proof of Grooming
It is recommended that dogs who require haircuts be groomed every 6 to 8 weeks to maintain their coat’s health and appearance. When dogs only come in a couple of times a year, it can be difficult to groom them properly, especially if they are matted or in poor condition. Therefore, an additional fee will apply to dogs that have gone longer than 12 weeks without grooming.
Proof of Grooming:
If your dog has been groomed elsewhere during this period, please provide proof of their most recent grooming session (such as a receipt or completed appointment confirmation). This is to verify the grooming history and ensure the appropriate fee is applied. Without proof, the additional fee will apply as stated.Exceptions:
However, I understand that some dogs can go longer between appointments without issues. If your dog is well-maintained, not matted, and in good condition, the additional fee will not apply. If you’re unsure whether this applies to your dog, feel free to reach out and I’ll gladly assess their grooming needs.
Thank you for your continued trust and understanding. I look forward to keeping your pups happy, healthy, and looking their best!
Important Policy Update: Unaltered Female Dogs in Heat
As a professional groomer, it is my responsibility to ensure the health and safety of both the dogs in my care and myself. One important factor that can impact grooming is an unaltered female dog’s heat cycle.
No Grooming During Heat:
I cannot, and will not, groom any unaltered female dog that is actively bleeding, even a small amount. Bleeding during heat is unsanitary, and it’s also important to note that dogs in heat can behave unpredictably, which can increase the risk of injury or stress during the grooming process.
Client Responsibility:
It is crucial that you monitor your dog’s heat cycle and book appointments when they are not in heat. Signs of an impending heat cycle typically become noticeable 1-2 weeks before the bleeding begins. So, within the 72 hours leading up to your appointment, the following signs may be noticeable:
Swelling of the vulva
Behavioral changes (restlessness, increased affection, or irritability)
Increased urination
Light blood spotting or discharge
If your dog shows any of these signs, please reschedule your appointment before the 72 hour cancelation window to avoid any fees.
Additional Fee for Last-Minute Rescheduling or Grooming Refusal:
If an unaltered female dog arrives in heat or shows signs of bleeding, the appointment may be immediately canceled, and a rescheduling fee will apply if you have already reached your two allotted grace cancellations/no-shows. If you have not reached the limit, this will count toward your two grace cancellations/no-shows.
Additionally, if this issue happens repeatedly, a service fee may be implemented to cover the lost time and any inconvenience caused.
Thank you for your understanding and cooperation in ensuring the grooming experience remains safe, hygienic, and stress-free for all dogs involved.
Matting, Flea & Tick Fees:
De-Matting Partial (ONE small area, UNDER 5 inches)
$5.00
De-Matting Restart/Shave
$10.00
De-Matting Brushout/Shave (This service includes brushing, combing, and the use of thinning shears to retain longer hair or enough to pass a guard comb between the skin and matting. Please note: This service is not available for dogs whose bodies are more than one-third matted.)
Small - Med (14 - 29 lbs): $20.00
Med - Large (30 - 79 lbs): $30.00
X Large - Giant (80+ lbs): $40.00
Fleas Or Ticks
$15.00
Delayed Pickup & Cancellation Fees:
After Hours Pickup (Unless Previously Agreed On No Less Than 1 Week Before Appointment. After Hours Fee Applies When Parents Are Notified Of Completion & More Than 3 Hours Has Passed.)
$50.00
No Pick-Up (If Pup Is Left Over Night, Fee Applies For Each Night & Will Include the $50.00 "After Hours Pickup Fee". No Pick-Up Fee Begins at 9:00 Pm. I Do Not Board!)
$100.00/Night
Holiday No Pick-Up (During Major Holiday Seasons/Month/Week Such As Thanksgiving & Christmas. If Pup Is Left Over Night, Fee Applies For 1st Night Then $100.00 Each Night Following. I Do Not Board!)
$200.00
Last Minute Cancelation & No Show Fees (Please click HERE for more information)